Returns & Refunds Policy

At Bealight Co, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

Eligibility for Returns

• Returns are accepted within 30 days of delivery.
• To be eligible, items must be unused, in original condition, and in the original packaging.
• A proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items are not eligible for return:

• Digital products (downloads, subscriptions)
• Perishable goods (food, flowers, etc.)
• Personal care items (for hygiene reasons)
• Final sale or clearance items
• Customized or personalized products

Return Process

To initiate a return, please email us at bealight2023@gmail.com with:

• Your order number
• The item(s) you wish to return
• The reason for return
• Photo evidence (required for damaged, defective, or incorrect items)

Once your return is reviewed and approved, we will provide instructions on how to proceed.

Refunds

• Refunds are processed after the returned item is received and inspected.
• If approved, refunds will be issued to your original payment method within 7–10 business days.
• Please note: Your bank or credit card provider may take additional time to post the refund.

Exchanges

We only replace items if they are:

• Defective
• Damaged
• Incorrect (wrong item received)

To request an exchange, contact us at bealight2023@gmail.com.

Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
• Shipping costs are non-refundable.

Important Notes

• As a dropshipping business, return addresses may vary depending on the supplier. Please do not send items back without contacting us first.
• Unauthorized returns may not be accepted.

Contact Us

If you have any questions about this policy, please contact us at:

Email: bealight2023@gmail.com